Agence France-PresseApril 8, 2021 2:21:51 PM IST
Apple has agreed to pay Chilean consumers $ 3.4 million in a lawsuit over the planned obsolescence of iPhones, its lawyer said Wednesday, the first settlement of its kind in Latin America. Apple is accused of having scheduled a limited lifespan on some products to force users to replace their phones sooner than necessary, and has previously solved similar cases in the United States and Europe. In Chile, some 150,000 users of the iPhone 6, iPhone 6 Plus, iPhone 6s Plus, iPhone 7, iPhone 7 Plus and iPhone SE sued the US company, claiming that their smartphones began to underperform after software updates. scheduled by Apple prior to December 21, 2017.
The agreement provides for a registration period for affected customers, who must prove the reduced performance of their devices, a lawyer from the Odecu consumer body, Juan Sebastián Reyes, said at a virtual press conference.
Each customer can get a maximum compensation of $ 50, which will be shared if there is more than one claim per serial number, as in the case of second-hand phones.
In December 2017, Apple admitted that the iOS software was modified to reduce the performance of older iPhones whose battery life was deteriorating.
A protest forced Apple to update its software and offer deep discounts on battery replacements.
In March 2020, Apple agreed to pay up to $ 500 million to settle a class action lawsuit over slowed iPhones in the United States, followed in November by another $ 113 million to settle litigation with more than 30 US states. trouble.
The company also settled a case with France’s consumer watchdog for 25 million euros ($ 29.7 million) for failing to inform iPhone users that software updates could slow down older devices.
Italy, for its part, has fined Apple and Samsung 10 and 5 million euros respectively for planned obsolescence of smartphones.